At Land Transport Authority (LTA), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data collected through our mobile application. By using our mobile app, you agree to the terms of this Privacy Policy
Information We Collect:
1.1. Personal Information:
We may collect personal information such as your name, contact details, and unique identifiers when you provide them to us for specific purposes, such as driver licence or vehicle registration application.
1.2. Device Information:
We may collect certain information about your mobile device, including the device type, operating system, and mobile network information, to optimize app performance and improve user experience.
1.3. Usage Information:
We may gather usage data, such as app features accessed, and actions taken, to understand user behavior and enhance our services.
Use of Information:
2.1. Personal Information:
We may use your personal information to provide you with requested services, respond to your inquiries, improve our services, and communicate with you regarding updates or important information.
2.2. Device Information:
We use device information to troubleshoot technical issues, analyze app usage patterns, and enhance app performance.
2.3. Usage Information:
Usage data helps us understand user preferences, identify areas for improvement, and enhance the user experience.
Data Retention:
3.1. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
3.2. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Sharing of Information:
4.1. The LTA will directly or indirectly not disclose to any other person information obtained by the LTA in the exercise of any power conferred, or duty imposed, on the person by the LTA Act. These does not operate to prevent the disclosure of information if that disclosure—
(a)was made in connection with the administration or execution of LTA Act;
(b)was ordered by a court, or by any other body or person authorised by law to examine witnesses, in the course of, and for the purpose of, the hearing or determination by that court, body, or person of any matter or thing;
(c)relates to a person, and was made with the approval in writing of that person
4.2. We may disclose personal information if required to do so by law or if necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Third-Party Links:
5.1. Our mobile app does not contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of any third-party websites or services. We encourage you to review the privacy policies of third-party websites before providing any personal information.
Updates to the Privacy Policy:
6.1. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting of the revised Privacy Policy within the mobile app.
Contact Us:
7.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided in the mobile app.
By continuing to use our mobile app, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.