- What is online registration?
LTA’s online registration adds Fijian driving license holders to LTA’s database by registering them, allowing for easier access to LTA services and more efficient database.
LTA’s online registration allows stakeholders (individuals, companies, NGO’s, diplomats, diplomats organisation, individual foreign and sole trader) to access LTA services that are available online.
- How does online registration benefit me?
Registering for online services has numerous benefits that include easier access and speed of services. Some services you can access online include:
* Calculating your license renewal or vehicle-renewal cost and making payments;
* Submitting learners permit applications for other license classes directly online;
* Paying online and studying defensive driving course online modules;
* Submitting driver license renewal applications;
* Viewing and paying for all pending traffic infringement notices online.
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How can I register online?
You can register by:
* Visiting this link: https://bit.ly/LTAOnlineRegistration;
* Sending an email to online@lta.com.fj;
* Visiting https://www.lta.com.fj/ and using our Live Chat to submit directly; and
* Coming down to any LTA office and getting directly registered by our staff.
You will need to provide these details:
* Your Full Name/Company Name:
* Driver License Number or Client ID
* Tax Identification Number (TIN):
* Mobile Number
* Email address
* Residential/Office Address
LTA staff will assist customers who do not have access to the internet.
- What if I do not have internet access or a smartphone?
If you don’t have internet access or a smartphone, please visit an LTA office near you and our staff will assist you with the registration process.
- How much does online registration cost?
There is no cost to getting registered online.
- How will I know I am registered?
Once your e-services account is registered, you will receive an email with the subject ‘LTA Online Services - Online Client Profile Activation’. The email lists down steps and provides you with a username and password that will be used for activation.
After you have successfully activated your account, you will receive another email with the subject ‘LTA Online Services - New Account Activation’ with the message that you have changed your password successfully.
- How often do I have to register?
You will only need to register and activate your account once.
- I can’t log in using the username given after receiving confirmation from LTA. What do I do?
If you receive an error ‘User Account is not activated’ for e-services, please follow the steps below:
* Copy and paste the link on your web browser from the initial activation email received.
* It will direct you to reset your password.
* Enter the temporary password provided on the email as old password and new password (Must contain one lower & uppercase letter, and one special character (!,@,#,$,%,&, etc).
* This should allow you to log in successfully.
If the above steps do not resolve your issue, you can contact LTA for assistance by calling on 3392166, live chat via www.lta.com.fj or email to help@lta.com.fj
- Who do I contact if I need more information?
For more information, you can contact us on 3392166, email us on help@lta.com.fj or live chat with us on www.lta.com.fj
- I have downloaded the LTA app from google play store/app store on my smartphone, does this mean I am registered online?
No, unfortunately, the app and online registration are two different things. You have to register online even if you have the app.
Your details need to be updated via the online registration process which will enable you to register for online services and mobile app
- What do I do when I forget my password?
Click on the ‘forgot my password’ link on the login page and answer the secret question or choose to get a new password via the email by entering your email address.
- Can I view someone else’s information?
No, you have access to your information only
- Can I change my email ID?
Yes, you can update your email id whenever you wish to via LTA eservices.
- If I enter wrong password will my account be locked?
Yes, after three wrong attempts your account will be locked.
- What to do when my account is locked?
Contact LTA or email online@lta.com.fj, we will verify and then unlock your account, and a new password will be sent to your email address.
- What are the services I can use online?
* Check for License expiry date
* TIN Details & Payments
* View your vehicle details
* Check for your DDC validity
* Check for PSV permit details
* Do payment calculations online for driver’s license renewal, vehicle registration, transfer of Ownership fees, wheel tax arrears fees, road user levy fees.
- From where can I access the online e - services?
From anywhere as e-services is an internet-based application, you just need to have internet access.
- Are there any system requirements for these online e-services?
Supported Browsers are:
*Mozilla (version 42 and above)
*Chrome (version 47 and above)
*Internet Explorer 10 and above
- Can clients with learners permit or expired license register for online e-services?
Yes, anyone who has a client id (license number) can register.
- What are the Renewal fees for Full License and the requirement?
Fill the driver license for Renewal Update Form. Provide a recent passport size photo. Clear traffic fines if, they are convicted Renewal Fees: 1yr - $13.74 3yr - $40.28 6yr - $80.56. The mentioned requirements are for Group 1,2,6,7,8,9.
Note: If you are 70+ years of age, you will need to provide a request letter with a recent medical report. Note: For third party transaction, kindly provide authorization letter, passport photo needs to be certified by a JP or COA.