Suva, Fiji (20 June 2025): The Land Transport Authority (LTA) today celebrated a major step forward in inclusivity and accessibility, as thirteen staff members from the Central-Eastern Division completed a six-month Basic Sign Language Training Programme.
The training highlighted the Authority’s commitment to serving all Fijians with dignity and respect, especially those in the deaf and hard-of-hearing community.
Participants were from various departments including Enforcement, Driving Examiners, Call Centre, Human Resources, Registration and Licensing, Regulations, and Road Safety Education.
LTA Chief Executive Officer Irimaia Rokosawa congratulated the participant and noted the programme’s significance in promoting inclusivity throughout the Authority’s operations.
He applauded the staff for their dedication, saying it reflects more than just discipline and demonstrates LTA’s growing commitment to serve every Fijian with respect, dignity, and understanding.
“This is more than just a training completion—it’s a reflection of the values we hold dear at the LTA,” said Mr Rokosawa.
“Inclusivity is not a buzzword. It is a core value that guides how we operate, how we communicate, and how we deliver our services. Today, we celebrate not only the skills gained, but the empathy and commitment that these staff have demonstrated.”
The training included 15 sessions over six months. It began on 10 February 2025, facilitated the Fiji Association of the Deaf and held two hours weekly at LTA’s Valelevu Office in Nasinu.
Staff also completed a final assessment, learning fundamental sign language skills such as the alphabet, numbers, colours, locations, and key LTA-related terms.
“This initiative is directly aligned with our vision to build a transport system where no one is left behind,” Mr Rokosawa added.
“The staff who completed this training are now better equipped to connect with our deaf and hard-of-hearing customers and deliver services in a way that truly meets everyone’s needs.”
He emphasised that these new skills are relevant not only for front-facing teams but also for internal departments, strengthening the Authority's overall culture of inclusivity.
The CEO also confirmed that similar training sessions will be rolled out for LTA officers in the Western and Northern Divisions.
“What we began here today will continue across the country. We are committed to ensuring that every division of the LTA is able to engage meaningfully with all members of our communities,” Mr Rokosawa said.
He extended his gratitude to the Fiji Association of the Deaf, commending their expertise and partnership.
“The LTA continues to advance efforts to enhance service delivery, break down communication barriers, and ensure that all Fijians—regardless of ability—have equal access to essential transport services,” Mr Rokosawa said.
Fiji Association of the Deaf – Sign Language Vice-Chairperson Asinate Tinai extended her congratulations to the participants through sign language, commending their dedication and enthusiasm throughout the training.
“By completing this training, the participants have taken the first step in building bridges, between the hearing and deaf community,” she said.
“Every sign they have learned helps create a more welcoming environment for deaf drivers, commuters, colleagues, and members of the public.
“They are now part of a growing movement that believes, everyone deserves to be heard-even when we communicate with our hands, not our voice."
The participants received certificates to celebrate not only the successful completion of the programme but also their personal commitment to inclusivity.
